Adding a new expert team for providing ratings
Within this guide you are going to learn, how to add a new expert team as selection option during the determination of teams providing ratings for a demand request.
Context
- An expert team IT-Procurement is going to provide ratings in future runs through the demand management process.
- The expert team works within Matrix42 and has a unique user role created for it.
STEPS
- Open the Administration application of Matrix42
- Navigate to adesso Einstellungen and open the settings
- Select the Demand Management page and add a new Demand Processing Activity
- Create a new Demand Processing Activity
- Provide all required information and save
- The service level agreement is referenced during the creation of the rating tasks.
- The category determines in which category the rating tasks are created for the expert team.
- The responsible role is used as recipient role during the creation of the rating tasks.
- Save the configuration