(Individual) Basic Article

Within this guide you are going to learn how a typical individual order for a basic hardware article (e.g. HDMI cable) works and expresses itself within the systems.

Overview

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Walkthrough

  1. Starting the Order: An employee initiates the order by selecting items available for delivery. In this example the employee is also responsible for an office making a notification appear, indicating that an individual order is being made.
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  2. Order and Booking Approval: Once the order is created, it goes through an approval process. This is managed by a specific workflow named "Approval - RootITUp Order Analysis". When the items (bookings) in the order are approved, the next phase of processing them begins.
  3. Processing Steps:
    1. The order is registered in the order management system, marked complete when an "OrderRegistered" event occurs.
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    2. Each item in the order is added to a purchasing basket in the system. This step is complete when a "BasketItemRegistered" event happens.
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    3. A ticket containing all necessary details is created under a "PreApproval" category and is immediately closed. This category's settings can be customized.
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    4. Each item (booking) in the order is confirmed using its ticket number as reference for the order management service. This step is complete when a "BasketItemConfirmed" event is noted.
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  4. Finalizing the Order:
    1. After all items in the basket are confirmed (or deregistered), a purchase request is made in the S4Hana system.
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    2. The IT Procurement team approves the purchase requisition.
    3. The purchase request is automatically turned into a purchase order by a purchasing job in SAP S4Hana.
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    4. The initial ticket, which was in the PreApproval category, is now moved to the "Purchase" category.
  5. Completion and Receipt:
    1. The processing of the booking items is considered complete.
    2. Finally, accepting the processed bookings in the system triggers a confirmation of goods received in S4Hana.
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Updated on 05 Jul 2024