(Individual) Office Article Order

This guide explains the step-by-step process an employee follows when ordering items that are in stock and how this order is processed within the company's system.

Overview

Common : Branch Office Article

Walkthrough

  1. Starting the Order: An employee initiates the order by selecting items available for delivery. In this example the employee is also responsible for an office making a notification appear, indicating that an individual order is being made.
    ud_office_individual_other.png
  2. Order and Booking Approval: Once the order is created, it goes through an approval process. This is managed by a specific workflow named "Approval - RootITUp Order Analysis". When the items (bookings) in the order are approved, the next phase of processing them begins.
  3. Processing Steps:
    1. The order is recorded in the order management system and is considered registered when an "OrderRegistered" event occurs.
      image.png
      image.png
    2. Each item in the order is added to a stock transfer basket, in the order management system. This step is complete when a "BasketItemRegistered" event happens.image (1).png
      image.png
    3. A ticket containing all necessary details is created under a "PreApproval" category, which can be customized in the Matrix42 system.
      image.png
    4. Each item (booking) in the order is confirmed using its ticket number as reference for the order management service. This step is complete when a "BasketItemConfirmed" event is noted.
      image (2).png
      image.png
  4. Finalizing the Order:
    1. After all items in the basket are confirmed, a purchase request is made in the S4Hana system.
      image.png
    2. This purchase request is then automatically turned into an order by a purchasing process in SAP S4Hana.
      image.png
    3. The initial ticket, which was in the PreApproval category, is now moved to the "Office Article" category. This happens when a "BasketItemOrdered" event is recorded.
      image.png
      image.png
  5. Closing the Order:
    1. The system waits for the ticket related to the delivery of goods to be closed.
    2. Closing this ticket is an important step as it leads to the creation of a goods issue in S4Hana, which means the items are on their way for delivery. This stage is reached when a "BasketItemInDelivery" event is recorded.
      image.png
      image.png
      image.png
  6. Completion and Receipt:
    1. Once the goods are in delivery (ticket closed), the booking process is considered complete.
    1. Finally, accepting the delivered items (by accepting the order) triggers a confirmation in the system, marking the goods as received in S4Hana.
      image.png
      image.png

Updated on 05 Jul 2024