(Individual) Printer Bundle

Within this guide you are going to learn how a typical individual order for a printer bundle works and expresses itself within the systems.

Walkthrough

1. Starting the Order: An employee initiates the order by ordering any printer bundle. Importantly, the service requires the user to supply additional information about the desired accessories and for which entity the printer is being provisioned.
   
   
2. Order and Booking Approval: Once the order is created, it goes through a multi-step approval process, managed by the "Approval - Printer Service" workflow. In the first step, the responsible Printer Management team asserts if the desired items match the current requirements of the location. Secondly, the Procurement Management team asserts the correctness of the order.
   
3. After the Procurement Management approved the printer order, the provisioning begins. The order is registered in the order management system, marked complete when an "OrderRegistered" event occurs.
   
   
4. Following the order registration, a workflow instance of "Provisioning - RootITUp Booking Printer Position Processing" is started for each item in the approved service bundles. Each item in the order is added to a printer purchasing basket in the system. This step is complete when a "BasketItemRegistered" event happens.
   
   
5. Each item is confirmed in the system, marked complete when a "BasketItemConfirmed" event happens.
   
   
6. Once all items are confirmed, they are added to the purchase order in SAP S4/Hana that corresponds to the purchase number configured for the Matrix42 location.
   
   
7. Final Step: The workflow then waits for the synchronization of the 'ordered' status into the Matrix42 system.