(Individual) Smartphone Articles

This guide outlines the steps an employee takes to order smartphones and how these orders are managed and executed in the company's system.

Overview

Walkthrough

1. Starting the Order: The employee starts by selecting the needed smartphone from those available for delivery.
2. Order and Booking Approval: After creating the order, it enters an approval phase, overseen by a workflow named "Approval - RootITUp Smartphone Order Analysis". The smartphones in the order (referred to as bookings) must receive approval before proceeding further.
3. Processing Steps:
1. The system first decides which type of order is needed: a smartphone with a contract or just the smartphone. To get a contract, the user must be located in Germany and not already have a mobile phone number.
2. A ticket with all the necessary details is created in a "PreApproval" category and then immediately closed. This category can be customized.
   
3. The order is recorded in the order management system, and it's considered registered when an "OrderRegistered" event occurs.
   
4. Each item is then added to a purchasing basket in the system, completed upon a "BasketItemRegistered" event.
   
   
5. Each item is confirmed in the system using its ticket number. This step is complete when a "BasketItemConfirmed" event is noted.
   
   
4. Finalizing the Order:
1. After all items in the basket are confirmed, a purchase request is made in the S4Hana system.
   
2. The IT Procurement team reviews and approves the purchase requisition.
3. The purchase request is automatically turned into a purchase order by a purchasing job in SAP S4Hana.
   
4. The initial ticket, initially in the PreApproval category, is moved to the "Purchase" category.
5. Completion and Receipt:
1. The processing of the booking items (smartphones) is considered complete.
2. Finally, accepting the processed bookings in the system triggers a confirmation of goods received in S4Hana.