(Individual) Welcome Day Laptop Articles

This guide explains the system steps for booking laptops for a new employee on their welcome day using the 'Provisioning - RootITUp Booking Welcome Day Laptop Processing' service.

Overview

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Walkthrough

  1. Approval of the Order: After the order is made, it goes through an approval stage, typically by a workflow named "Approval - RootITUp Welcome Day Order Analysis". This is a straightforward process that generally approves all items automatically.
  2. Processing Steps:
    1. The system first identifies the specific service needed for the welcome day.
    2. A ticket containing all necessary details is created in a "PreApproval" category, which can be customized.
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    3. The order is then registered in the order management system, and is considered completed when an "OrderRegistered" event happens.
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    4. Each laptop for the welcome day is added to a stock transfer basket in the system, and this step is complete when a "BasketItemRegistered" event occurs.
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    5. Each item is confirmed in the system using its ticket number, finalized upon a "BasketItemConfirmed" event.
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  3. Finalizing the Order:
    1. After all item in the basket are confirmed, a purchase request is initiated in the S4Hana system.
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    2. The purchase request is automatically turned into an order by a purchasing job in SAP S4Hana.
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    3. The initial ticket, which was in the PreApproval category, is moved to the "Welcome Day" category.
  4. Closing the Order:
    1. The system waits for the ticket related to the laptop delivery to be closed.
    2. Closing this ticket is a crucial step as it initiates the creation of a goods issue in S4Hana, indicating that the laptops are being delivered. This is confirmed when a "BasketItemInDelivery" event is recorded.
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  5. Completion and Receipt:
    1. Once the laptops are on their way for delivery (and the ticket is closed), the booking process is considered complete.
    2. Finally, accepting the delivered laptops (by confirming the order) results in the system marking the goods as received in S4Hana.
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Updated on 05 Jul 2024